Privacy & cookie notice

Last updated: 6 October 2026

This notice explains how Natalya James Alterations handles personal information and uses cookies on this website.

Who we are

Natalya James Alterations is the data controller for information collected through this website. You can contact us at alterations@natalyajames.com, by telephone on 01525 620056, or at First Floor, 102-104 Dunstable Street, Ampthill, Bedfordshire, MK45 2JP.

Information we use

If you contact us, we use the details you provide to answer your enquiry, arrange fittings and provide our services. This may include your name, contact details, wedding date, appointment information and anything else you choose to tell us.

We use this information because it is necessary to respond before entering into a contract, to provide an agreed service, and for our legitimate interests in managing customer enquiries and our business. We retain it only for as long as needed for those purposes and any applicable legal or accounting requirements.

Appointment requests are handled on the Appointedd website. Appointedd processes information under its own privacy notice when you follow that link.

Cookies and analytics

We use essential browser storage to remember your cookie choice until you change it or clear your browser data.

With your consent, we use Google Analytics to understand how visitors find and use our website and to measure advertising performance. Google receives information about your device, approximate location and website activity. We do not use this for personalised advertising. Analytics cookies last for up to two years.

You can change or withdraw your consent at any time through Cookie settings in the footer.

If you reject optional cookies, no Analytics cookies are stored, but Google may still receive limited cookieless measurement data. Google may process information outside the UK using appropriate safeguards. See Google's privacy policy.

Sharing and security

We use trusted service providers where needed to operate the website, communications, appointments and analytics. We do not sell your personal information. We take reasonable steps to protect it and require service providers to handle it appropriately.

Your rights

You may ask for access to your personal information, correction, deletion, restriction or transfer, or object to certain uses. Where processing relies on consent, you may withdraw it at any time. Contact us using the details above to exercise these rights.

You may also complain to the Information Commissioner's Office at ico.org.uk.